Frequently Asked Questions
I cannot remember my username and password.
To retrieve your details click on the ‘Sign In’ button on the home screen. Under the orange log in button click on the text ‘Lost your password?’. This will redirect you to a new page where you will need to enter your username or email address.
I would like to change my password.
To change your password go to the ‘My Account’ button on the home screen. This will take you to your dashboard. Then click on ‘Account details’ on the left hand side of the screen. Under your email you will find a ‘password change’ option. Simply type in your current password and new password.
Can I share a resource I have downloaded with another teacher?
No, the resource you have downloaded for personal use only to teach your class of students. If other teachers wish to have a copy they must purchase it from the Resources For Teaching website.
I purchased a resource but I cannot view it on my computer.
Please send an email directly to email@example.com and we will be in contact to resolve the issue.
I have purchased and downloaded a resource but now I have decided I want a refund.
Once you have downloaded a resource and have access to it on your personal device you cannot receive a refund. Refunds are only excepted if you are having difficulty accessing the file.
I have clicked on a particular subject or event and I cannot see any resources.
Currently I am building upon my library of resources so some filters will have no products. If you would like something in particular please fill in the ‘Request a resource’ form located on the ‘Home’ or ‘Contact us’ pages.
How long will it take to get a response to my email?
Responses may take a few days to one week depending on the concern and matters that may consume the time of the author. We will try to contact you back as soon as we can.
What payment methods do you accept?
We have two payment options PayPal and MasterCard.
My PayPal payment has been marked as ‘pending’.
In this case, your payment has not been processed and no money has been paid. You will need to try the payment again.
Very thorough content and all aligned to Aust Curriculum. Great resource to the unit.
Thank you very helpful for my Australian unit. Saved me lots of time.
Exactly what a teacher needs when they have early finishers and they are working with a child/children and need others to continue working independently.
Great colourful resources. Loved the sorting activity- it provided for lots of discussion.
Great content and appropriate language for my year six students. Thanks for taking the time to create this resource and for sharing it.